Arizona Tribune - Dispatch Launches Driver Schedule to Power More Predictable Last-Mile Delivery

Dispatch's Driver Schedule feature lets drivers set daily availability windows and preferred start locations directly in the app. The system then uses these preferences to match drivers with suitable next-day orders, a step forward in aligning delivery assignments with driver schedules and preferences.

With Driver Schedule, delivery professionals can set:

• Availability by day and time window, to reflect when they want to work

• Preferred start location so they can begin their day where it makes sense, without waiting around.

• Schedule updates at any time, ensuring it reflects real life.

This approach gives drivers control over when they're offered work and helps Dispatch use these inputs to intelligently match drivers with suitable deliveries, improving reliability for customers and creating a smoother experience for its professional driver network.

Built for Drivers, Designed for Better Delivery Matching

The Driver Schedule feature delivers clear benefits for drivers and client operations:

• Smarter Order Matching: Aligns driver availability with scheduled orders to increase acceptance rates.

• More predictable delivery availability: Earlier visibility into capacity supports more reliable customer booking options

• Improved day-start experience: Drivers receive offers that fit their schedules and can start work where they prefer.

• Fewer Failed Assignments: By aligning driver availability with order windows, the system reduces the number of rejected offers.

"Driver Schedule is about respecting drivers' time while making last-mile delivery more predictable for everyone," said Joyce Schofield, VP of Product & UXD at Dispatch. "When drivers tell us when and where they prefer to work, DispatchOne can make smarter,

AI-powered matching decisions, improve next-day coverage, reduce failed assignments, and ultimately deliver a more reliable experience to customers."