Arizona Tribune - MWC 2025: Amdocs Launches Cross-Industry AI Apps on Snowflake Marketplace to Assist Businesses Prevent Fraud, Non-Payment, and Customer Churn

JERSEY CITY, NJ / ACCESS Newswire / February 25, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced a collaboration with Snowflake, the AI Data Cloud company, designed to assist small and mid-sized businesses, as well as enterprises, prevent fraud, non-payment and customer churn. By using the Amdocs AI-powered applications, available on Snowflake Marketplace, data-driven teams are able to transform raw data into actionable insights around potential consumer behavior.

This collaboration, which utilizes Amdocs' deep expertise in data and AI and Snowflake's platform, provides businesses with three ready-to-use apps, which they can deploy on their own datasets to unlock predictive insights quickly and without the need to invest in time-consuming, price-heavy in-house models. The apps are:

• Amdocs Purchase Debt Risk App: Analyze payment patterns to assess the likelihood of customer default with essential insights for businesses offering credit or installment payment options.

• Amdocs Customer Satisfaction Prediction App: Data-driven insights to help businesses predict and prevent customer complaints related to billing issues. Amdocs Customer Satisfaction Prediction App leverages advanced analytics to uncover patterns in billing errors, incorrect charges and other problem areas that lead to customer dissatisfaction.

• Amdocs Purchase Fraud Risk App: Assess and score the fraud risk of individual transactions by analyzing various factors that contribute to fraudulent activity and assigning a numerical score to each purchase.

"Harnessing data for meaningful insights is crucial for businesses aiming to make data-driven decisions with confidence," said Kieran Kennedy, Global Head, Data Cloud Products at Snowflake. "Our collaboration with Amdocs, our Telecom AI Data Cloud Services Partner of the Year in 2024, will empower organizations from across industries to improve and accelerate decision-making by enabling them to build custom machine learning models and generate real-time predictions tailored to their needs."

Ronen Levkovich, Group President Amdocs Global Services, said: "We are delighted to collaborate with Snowflake as part of the enhanced offerings developed by our recently established Amdocs Studios. These apps, which seamlessly integrate with Snowflake's infrastructure, are part of our commitment to empower businesses of all sizes to manage, prepare and leverage their data for advanced AI and generative AI use cases."

Amdocs will be showcasing its market-leading products and services at Mobile World Congress Barcelona, March 3-6, 2025.

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About Amdocs

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2024 filed on December 17, 2024 and our Form 6-K furnished for the first quarter of fiscal 2025 on February 18, 2025.

Media Contacts -

Swati Sharma
Amdocs Public Relations
E-mail: [email protected]

SOURCE: Amdocs Management Limited

View the original press release on ACCESS Newswire

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